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Leadership

Develop leadership habits that help people do their best work. Learn how to set expectations, run supportive 1:1s, and create team routines that reduce confusion and friction.

Designed for

New and experienced team leads who want practical tools, not theory overload.

Lessons

8

Templates

5

Time

3 hrs

team lead having supportive one-on-one conversation in office

What you will build

Leadership is a set of repeatable behaviours. This course focuses on clarity, care, and consistency: clear goals, healthier meetings, and better support for people’s day-to-day work.

Included tools

  • 1:1 agenda template
  • Expectation-setting script
  • Meeting hygiene checklist
Browse resources

Course outline

1) Clarity: goals and ownership

Define outcomes, roles, and decision paths so work does not stall.

2) Supportive 1:1s

Structure conversations so people feel heard and leave with next steps.

3) Feedback habits

Give feedback early and kindly, and ask for feedback without defensiveness.

4) Meeting routines that help

Keep meetings short, purposeful, and inclusive with clear decisions.

Practice task example

Run one 1:1 using the agenda template. End by agreeing on one concrete next step and a check-in date.

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